Frequently Asked Questions
Everything you need to know about your weightlifting gear and orders.
What makes Warm Body Cold Mind equipment different from other brands?
Our gear is designed by Olympic Gold Medalist Oleksiy Torokhtiy. Every product, from our lifting straps to our thumb tape, is tested by professional athletes to ensure it withstands high-intensity training and provides maximum support.
How long does shipping take and do you ship internationally?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for unused and unwashed items in their original packaging. If your gear doesn't fit or meet your expectations, contact our support team to initiate a return or exchange.
How do I care for my lifting straps and wraps?
To maintain the longevity of your gear, we recommend hand washing in cold water with mild detergent and air drying. Avoid machine washing and high heat dryers, as they can damage the fabric integrity and grip.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products suitable for beginners or just professionals?
Our equipment is designed for everyone—from beginners hitting their first PR to professional weightlifters. We believe quality gear should be accessible to anyone committed to the 'Warm Body, Cold Mind' philosophy.