Returns & Exchanges
At Warm Body Cold Mind, we are committed to your peak performance and offer a 30-day return policy for any unused gear in its original packaging. Whether you need a different size or a full refund, our team is dedicated to ensuring your training remains uninterrupted.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for return to receive your official Return Authorization (RA) number.
- 2.Prepare Your Gear
Ensure the items are unworn and in their original packaging, then securely pack them with the RA number clearly marked on the exterior.
- 3.Ship It Back
Send your package to our distribution center using a trackable shipping method to ensure safe delivery of your returned equipment.
- 4.Quality Inspection & Refund
Once our team inspects the returned items for quality compliance, we will process your refund or exchange within 5-7 business days.